Founded in 1897, the RAC is a breakdown assistance organization providing insurance products. Its core products include car insurance, home insurance, and travel insurance.
RAC offers single-trip (up to 90 days), annual multi-trip, and family travel insurance policies in three levels of coverage: Orange, Silver, and Black. Each group comes with a range of optional extras.
Cost
Whether you’re heading for a sun-drenched holiday or an adventurous cruise, travel insurance should be high on your list of essentials. It can help cover unexpected expenses, such as if your luggage goes missing or you must cancel your trip.
RAC offers different types of travel insurance, including single trips and annual multi-trip policies. Typically, these offer coverage for cancellation costs, medical expenses, and personal belongings.
You can also add extras to your policy, such as European breakdown cover. With this, you’ll get a hire car, as well as priority access to RAC garages.
RAC is a UK-based motoring club that has 12.7 million members and has developed into a multi-faceted company offering a range of insurance products alongside its core breakdown assistance proposition. This includes car and home insurance, motorbikes, legal expenses, travel, and more.
Coverage
Founded in 1897 as the Automobile Club of Great Britain, the RAC has long been associated with breakdown assistance. It has grown to 12.7 million members and now offers a wide range of insurance products, including travel coverage.
RAC offers three levels of travel insurance: Orange Cover, Silver Cover, and Black Cover. These policies provide various benefits, including cancellation coverage, medical expenses, and more.
For travelers that are planning to stay closer to home for their trip, RAC also offers a Domestic Comprehensive policy. This policy provides cover for emergency medical costs, luggage, and loss of deposits if you have to cancel your trip due to illness or injury.
RAC also offers a policy that covers up to 60 days of annual multi-trip insurance, which is ideal for people who like to take more than one holiday each year. This policy can be rolled up into family and dual policies and customized to suit your needs.
Customer service
RAC offers a range of insurance policies, including home, motorbike, travel, and legal expenses. They also provide 24/7 roadside assistance in many forms. They have been in business since 1897 and have a large customer base, and are a well-known name within the industry.
Their travel insurance offerings include single-trip and annual multi-trip options in 3 levels of cover: Orange, Silver, and Black. In addition, their top-of-the-range International Comprehensive policy offers unlimited medical coverage, COVID-19, and 24-hour emergency assistance.
Their excellent customer service and the staff is always happy to help you. You can contact them by phone or email, or you can make a claim online. They also offer a 21-day money-back guarantee on their policies, which is longer than most other insurers. If you have a complaint, the RAC has a dedicated complaints team who can help. Their website is easy to navigate and features a policy schedule. You can also sign up for their newsletter, which contains tips on saving money and making the most of your policy.
Complaints
Whether you’re taking a trip to the mountains or relaxing on a beach, travel insurance is an essential part of any holiday. It provides financial protection against loss of luggage, damaged property, and unexpected medical bills.
RAC offers a range of travel insurance policies, including International Comprehensive and Medical Only. Depending on your needs, a policy can cover you for unlimited overseas medical expenses, cancellation fees and lost deposits, and damage or theft of your luggage.
If dissatisfied with your RAC Travel Insurance experience, you can submit a complaint via the website. However, this may be a lengthy process, especially if you cannot get in touch with the insurer directly. In that case, you can turn to Resolver to handle the process. We will guide you through every step to ensure that your complaint is filed correctly and effectively, resulting in a swift resolution.
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